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0.0.0 Welcome

• 0.0.1 The Value of Project Management

  • 0.0.1.1 Capability Maturity Model (CMMI)

• 0.0.3 TenStep Writing Style

• 0.0.4 How to Use the TenStep Process

• 0.0.5 TenStep Guiding Principles

• 0.0.6 TenStep Process Model

• 0.0.8 Compare the TenStep Project Management Process

  • 0.0.8.2 Comparison of the TenStep Process to the PMBOK Third Edition®

  • 0.0.8.3 Comparison of the TenStep Process to PRINCE2®

  • 0.0.8.4 Comparison of the TenStep Process to Six Sigma

  • 0.0.8.5 Comparison of the TenStep Process to Agile Software Development

  • 0.0.8.6 Comparison of the TenStep Process to ISO 10006

1.0 Define the Work

• 1.0.1 What is a Project?

  • 1.0.1.1 Project Start and End Dates

  • 1.0.1.2 Sizing You Project (Small, Medium, Large)

• 1.0.2 Project Management vs. Project Life Cycle

• 1.0.3 Project Management vs. Product Management

• 1.0.4 The Role of a Project Manager

• 1.1 Define the Work / Process

  • 1.1.1 Small Projects

  • 1.1.2 Medium Projects

  • 1.1.3 Large Projects

    • 1.1.3.1 Project Procurement Planning

    • 1.1.3.2 Vendor Selection

• 1.2 Define the Work / Techniques

  • 1.2.1  Goals and Objectives

  • 1.2.2  Roles and Responsibilities

  • 1.2.3  Responsibility Matrix

  • 1.2.4  Project Organization

  • 1.2.5  Stakeholder Analysis

• 1.3 Define the Work / Quick Reference

2.0 Build the Schedule and Budget

• 2.1 Build the Schedule and Budget / Process

  • 2.1.1 Estimating

  • 2.1.2 Estimating Threshold

  

  • 2.1.4 Precedence Relationships

  • 2.1.5 Estimating Productive Hours per Day

  • 2.1.6 Basics of the Work Breakdown Structure

    • 2.1.6.1 WBS Examples

  • 2.1.7 Cost Accounts

  • 2.1.8 Critical Path

• 2.2 Build the Schedule and Budget / Techniques

  • 2.2.1 Estimating Techniques

• 2.3 Quick Reference

3.0 Manage the Schedule and Budget

• 3.1 Manage the Schedule and Budget / Process

  • 3.1.1 Small Project

  • 3.1.2 Medium Project

  • 3.1.3 Large Project

    • 3.1.3.1 Project Kickoff

    • 3.1.3.2 Project Closure

  • 3.1.4 Managing the Project Budget

  • 3.1.5 Milestone Reviews

  • 3.1.6 Managing Outsourced Projects

  • 3.1.7 Validate Work Estimates with Team

• 3.2 Manage the Schedule and Budget / Techniques

  • 3.2.1 Action Items

  • 3.2.2 Earned Value

  • 3.2.3 Techniques to Get a Project Back on Schedule

  • 3.2.4 Techniques to Get a Project Back on Budget

• 3.3 Manage the Workplan and Budget / Quick Reference

4.0 Manage Issues

• 4.1 Manage Issues / Process

  • 4.1.1 Small Project

  • 4.1.2 Medium Project

  • 4.1.3 Large Project

• 4.2 Manage Issues / Techniques

  • 4.2.1 Cause and Effect Analysis

  • 4.2.2 Root Cause Analysis

  • 4.2.3 Pareto Analysis

• 4.3 Manage Issues / Quick Reference

5.0 Manage Change

• 5.0.1 Defining Scope

• 5.1 Manage Change / Process

  • 5.1.1 Small Projects

  • 5.1.2 Medium Projects

  • 5.1.3 Large Projects

    • 5.1.3.1 Configuration Management

• 5.2 Manage Change / Techniques

• 5.3 Manage Change / Quick Reference

6.0 Manage Communication

• 6.1 Manage Communication / Process

  • 6.1.1 Small Projects

    • 6.1.1.1 Managing Expectations

  • 6.1.2 Medium Projects

    • 6.1.2.1 Manage Documents - Basics

    • 6.1.2.2 The Document Lifecycle

    • 6.1.2.3 Draft Copies

    • 6.1.2.4 Sample Directory Structure

  • 6.1.3 Large Projects

    • 6.1.3.1 Manage Documentation / Advanced

    • 6.1.3.2 Communication Plan Examples

    • 6.1.3.3 Branding a Project

• 6.2 Manage Communication / Techniques

  • 6.2.1 Manage Documentation / Techniques

• 6.3 Manage Communication / Quick Reference

7.0 Manage Risk

• 7.1 Manage Risk / Process

  • 7.1.1 Medium Projects

    • 7.1.1.1 Qualitative Risk Analysis

  • 7.1.2 Large Projects

  • 7.1.3 Assumptions and Risks

• 7.2 Manage Risk / Techniques

  • 7.2.1 Inherent Risk Factors

  • 7.2.2 Expected Monetary Value (EMV)

• 7.3 Manage Risk / Quick Reference

8.0 Manage Human Resources

• 8.1 Manage Human Resources / Process

  • 8.1.1 Human Resources Planning

  • 8.1.2 Acquire Project Team

    • 8.1.2.1 Determine Whether Full-Time or Contract Resources are Appropriate

    • 8.1.2.2 Interview New Team Members

  • 8.1.3 Develop Project Team

  • 8.1.4 Manage Project Team

• 8.2 Manage Human Resources / Techniques

  • 8.2.2 Staff Acquisition Techniques

  • 8.2.3 Develop Project Team

  • 8.2.4 Manage Project Team

• 8.3 Manage Human Resources / Quick Reference

9.0 Manage Quality

• 9.0.1 Understanding the Nature of Quality Management

• 9.1 Manage Quality / Process

  • 9.1.2 Medium Projects

  • 9.1.3 Large Projects

    • 9.1.3.1 Deliverable Review

    • 9.1.3.2 Resolving Quality Problems

• 9.2 Manage Quality / Techniques

  • 9.2.1 The Cost and Benefit of Quality

  • 9.2.2 Quality Control Questions

  • 9.2.3 Quality Assurance Questions

  • 9.2.4 Manage Quality - Statistical Process Control

• 9.3 Manage Quality / Quick Reference

10.0 Manage Metrics

• 10.1 Manage Metrics / Process

  • 10.1.1 Sample Metrics

• 10.2 Manage Metrics / Techniques

  • 10.2.1 Collecting Metrics Using Surveys

• 10.3 Manage Metrics / Quick Reference

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